If the Scan tab does not display, remove and re-add your printer, and then make sure the Scan tab is available. If the Scan tab displays, the printer is ready to print and scan in macOS. In Printers & Scanners, select the name of your printer, and then make sure the Scan tab is available above the printer icon. If the printer name displays, the connection reset is complete. If the printer name does not display, click the Add button, select your printer in the list, and then follow the prompts to add the printer. Reconnect the USB cable to the printer, and then wait a few minutes for the printer to reconnect and display in the Printers Repeat this process for any other printers with the same name. Reset the USB printer connection in macOS to help resolve any HP Smart app communication issues.Ĭlick the Spotlight icon, and then search for and open Printers & Scanners.Ĭlick the printer name, click Remove Printer or the Remove button, and then click Remove Printer or Delete Printer when prompted. If the printer name does not display, click Add a printer or scanner, select your printer in the list, and then click Add device. Search for and open Printers & scanners, and then wait a few minutes for the printer to reconnect and display in list. Tasks Manager ends the task and HP Smart no longer displays in the list.Ĭlose Task Manager, and then reconnect the USB cable to the printer. If HP Smart does display in the list, select each instance of HP Smart, and then click End Task. If HP Smart does not display in the list, you do not need to do anything. In Windows, search for and open Task Manager, and then select More details to see the background tasks.Ĭlick the Name column heading in the top-left to alphabetize the list, and then search for HP Smart. Hp Photosmart 7660 Photo Printer Hp Photosmart Pro B8350 Printer Hp Ink Hp Photosmart 375 Compact Photo. bvseosdk, javasdk, bvseo-4.0.0 CLOUD, getContent, 22ms QUESTIONS, PRODUCT. Repeat this process for any other printers with the same name. bvseo-msg: The resource to the URL or file is currently unavailable. Under Hardware and Sound, select View devices and printers.įind and select the name of your printer in the list, and then click Remove device > Yes. In Windows, search for and open Control Panel. On your computer, close the HP Smart app. Please click “ Accepted Solution” if you feel my post solved your issue, it will help others find the solution.Reset the USB printer connection in Windows to help resolve any HP Smart app communication issues.ĭisconnect the USB cable from your printer. Disconnect the power cord from the back of the printer.Make sure there are no paper jams or obstructions in the printer.You can check for firmware updates on the HP support website. Ensure that your printer has the latest firmware installed.The steps for printhead cleaning are usually available in the printer settings or through the printer control panel.Some ink-related issues can be resolved by cleaning the printhead.If necessary, replace them with new, genuine HP cartridges. Check for any low or empty cartridges.Make sure that the ink cartridges are properly installed.Note: Available settings depend on the app you are printing from, the print job. Select your printer, and then select print job settings such as paper size, number of copies, and page range. Scroll down the screen and select Print from the list of options. Unplug the power cord from the back of the printer. Open the item you want to print, and then tap the Share icon ( or ), or the menu icon.Here are some steps you can try to resolve the problem. This error usually points to an issue with the ink system. It looks like you are encountering a specific error code (0xc19a0013) on your HP Photosmart 5520 printer. Thank you for posting your query, I will be glad to help you. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet. DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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